If you are unhappy with the way Snagging Survey Yorkshire has handled your enquiry or your personal information, please contact us through the website enquiry form. Include enough information for us to understand the issue and state clearly that your message is a complaint.
Snagging Survey Yorkshire operates an online enquiry service and does not provide the underlying service itself. Independent providers are responsible for the quotations, appointments and other services they supply. If your complaint concerns work carried out by a provider, you should raise it directly with that provider in the first instance.
We will review complaints relating to our enquiry service and respond as reasonably practicable. We may ask for further information where this is needed to understand what has happened.